Faq's

Refund/Cancellation Policy - Online or In Person TESOL and Language Instructor Courses

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Once you have registered and made payment, you will receive an email confirmation. If you need to cancel any time prior to 3 weeks from the first date of the TESOL Certification Course, we would be happy to issue a full refund minus a administrative fee of $50.00.

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While we do not issue refunds for a cancellation made within the final 3 weeks before a course begins we can transfer your seat to any future class within a 12-month period. If for some rare, unexpected reason Lexica Training Institute must cancel a course, a full refund will be issued to all students who are paid and registered at the time of its cancellation.

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Unlike most other TESOL courses, which rely on book-work and teacher-centric instruction, our dynamic course involves many “hands-on” teaching practicums. This ensures that students will retain the methodology long after the course is successfully completed. For this reason a minimum number of students in each class is necessary. If the minimum number of students is not reached, the class will be cancelled. All who have registered for the cancelled class will be given the opportunity to transfer to a future class or receive a full refund.

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For our in-person training seminars, please take all necessary steps to insure your trip (transportation, accommodation, cancellation insurance…) as Lexica Training Institute cannot be held liable for damages that may arise in connection with the cancellation of our program.

 

Refund/Cancellation Policy - 150 Hour TESOL Certification

Due to the proprietary nature of the course material, once access to it has been granted  no refund will be given.

 

Refund/Cancellation Policy - Grammar Boot Camp

There are no refunds for single class purchases. A single class registration can be used at any time up to 6 months from the date of purchase.

 

Those who enrol in all 10 classes of the 10-class program are entitled to attend the classes any time during a six month period from the date of purchase. Since the class is taught every week, it means that if you miss a class the first time around, you will be invited one more time the next time the class is presented in the series. Only in very exceptional circumstances, at our discretion will you be invited a third time for a missed class. 

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If you have enrolled in all 10 classes, but your circumstances have changed and you can no longer attend, or no longer wish to attend, a refund can be requested up to 30 days from the date of purchase. Any classes you have already attended will be deducted from the refunded amount and there is a non-refundable $30.00 administrative fee for processing your enrolment and refund. 

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Refund/Cancellation Policy for Language Classes

By the student​ – Cancelation with less than ​24 hours notice​ or failure to attend the class will result in the class being charged at the usual price. If the cancellation notice of 24 hours is not given, or if the student fails to attend, no refund is given. If the student is late for a scheduled class, the tutor is not required to add extra time to the current or next lesson. If the student cannot attend the class due to technical reasons (loss of wifi, computer issues, uncharged phone, etc) and no notice of 24 hours is given, the student is charged for the scheduled class.

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By the Tutor – ​In rare circumstances, a lesson may have to be cancelled or rescheduled, in which case the tutor will give as much notice to the student as possible and, in the event of a cancellation – the class will not be charged to the student.

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Refund/Cancellation Policy for Idea Mapping Classes

Once you have registered and made payment, you will receive an email confirmation. If you need to cancel any time prior to 2 weeks from the first session of the Idea Mapping we would be happy to issue a full refund minus a administrative fee of $25.00.

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While we do not issue refunds for a cancellation made within the final 2 weeks before a course begins we can transfer your seat to any future session within a 1 month period. 

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Those who enrol the in Idea Mapping training course are entitled to attend the sessions any time during a one month period from the date of purchase. 

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